Frequently asked questions

No. Every brand is evaluated on vision, market potential and execution capability. We work with fewer clients deliberately so we can maintain control, clarity and quality. If we are not the right fit we will say so on the first call.

Thirty minutes, no pitch deck. We ask what you sell, who buys it, what happens when someone searches for you today, and what you have already tried. You leave with a recommendation even if you never hire us.

Because execution without direction is expensive decoration. Positioning defines who you are, what you stand for and how you own a space in your market. Everything downstream — website, social, SEO — is built against that decision. If there is no strategy, there is no project.

One named contact for the whole engagement, over WhatsApp Business or email. We are a team of five, so the person who scopes your project is involved in delivering it.

A five-page site for a salon and a five-page site for a manufacturer with 200 SKUs are not the same job. The starting figure is real and plenty of projects land there — the written scope of work shows exactly what moves it.

No. Zonovva Creative is not GST-registered, so no GST or additional tax applies. Every price quoted is final.

70% advance before any project begins and 30% before final file delivery or go-live. Monthly retainers are billed on the 1st of each month in advance.

For larger builds we can split the cost into monthly milestones. Ask on the first call and we will structure it into the proposal.

No. Meta and Google ad spend is paid directly by you and is separate from our service fees, so you keep full visibility and control of the budget.

A landing page takes five to seven days, a five to seven page business site twelve to sixteen days, and a premium eight to twelve page build eighteen to twenty-five days. E-commerce takes longer. Your exact timeline is written into the scope before work starts.

Yes, completely. Domain, hosting, source files, analytics, Search Console, ad accounts and your Google Business Profile are registered in your name and become your property once payment is complete.

Usually. Send the URL and hosting details and we will audit it first, then tell you honestly whether a rebuild or a cleanup gives better value. Sometimes untangling is more expensive than rebuilding.

WordPress for most business sites, because you can maintain it yourself and hosting is portable. Custom builds and other platforms are available where the project calls for it.

Each package includes a set number of revision rounds, stated in your scope. Additional rounds beyond that are ₹1,500 each.

Local and Google Business Profile work often moves within four to eight weeks. Competitive organic rankings usually take three to six months, which is why our SEO retainers carry a three-month minimum. Anyone promising page one in thirty days is guessing.

It is the block of three local businesses Google shows above the organic results. For a local business it is often worth more than page one itself, because most people tap one of those three and never scroll.

No, and neither should anyone else. Google's results are not ours to guarantee. What we commit to is the work: technical fixes, content, profile optimisation and monthly reporting you can verify yourself in Search Console.

Rankings, traffic, calls, direction requests and a plain-language summary of what we changed and why. Written so you can forward it to anyone without translating it.

Starter is eight posts, Growth is fifteen posts plus four reels, and Authority is thirty or more. Content calendars are shared for approval before anything goes out.

Yes. Our team writes in English, Hindi and Marathi. For other Indian languages we coordinate professional translation rather than pretending to write them in-house.

Community management is included in Growth and Authority plans during business hours. Escalation rules for complaints are agreed with you upfront.

Because one month of posting proves nothing. Audience behaviour, format performance and posting cadence need at least a quarter before the data means anything.

Yes, with thirty days written notice after the three-month minimum term. All deliverables remain your property.

Yes, on request, before any brief is shared.

Yes. We build under your brand, your client never sees our name, and reports are templated in your branding. Fixed SLAs and a partner rate card apply.

You take everything with you — accounts, files, access. Leaving is always possible, which is exactly why very few clients do.